Open Settings → Manager decisions. This is an exception queue, not a list of routine tasks; a useful goal is to bring its counter back to zero.
Choose the decision type
- Unknown expiry: add shelf life and, if needed, a shelf; or choose Do not track.
- Removed: restore a real batch by adding shelf life, or keep an irrelevant item outside tracking.
- From barista: review the proposed duration and choose Save shelf life so it applies to future supplies.
- Poster changes: read what changed and choose the action whose consequence is described on the card.
For a quantity discrepancy, Fix brings SORT in line with Poster’s current stock but does not change Poster. Poster data is wrong means the quantity should be corrected in Poster itself. Accept as is closes an unchanged difference without correcting either side.
If a write-off outcome is marked unknown, do not retry it blindly. Check the record in Poster first, then confirm the matching decision in SORT. Learn why the systems divide responsibility.