How-to guide For baristas

Write off a batch correctly

Check the physical remainder, choose an honest reason, and safely create the write-off in Poster.

Updated 2 August 2026

  1. On an expired batch, or one that will not last until the next shift, tap 🗑 Write off. For damage, spills, or defects before expiry, use Manual write-off immediately.
  2. Compare SORT’s suggested remainder with the physical amount and adjust it with −/+.
  3. Choose the truthful Poster reason, such as Expired, Defect, or Damaged.
  4. If Also written off appears, check or choose the linked ingredients.
  5. Confirm the write-off once.

A full write-off closes the batch. A partial write-off reduces the remainder and keeps the card on its shelf. This is the only routine barista action in SORT that creates a record in Poster.

If the interface says the outcome is unknown, do not tap again: a manager must check Poster first. If the correct reason is missing, ask the manager to add it in Poster.

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An expiry-awareness layer on top of Poster. Make write-off and reorder decisions on time, in one tap.

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